41. What is the purpose of the keypad on an ATM?
a. To display the transaction options
b. To choose a transaction type
c. To enter the card PIN
d. To view the account balance
Answer: c. To enter the card PIN
42. Can an ATM provide foreign exchange services?
a. Yes
b. No
Answer: a. Yes
43. What is the purpose of the “change PIN” option on an ATM?
a. To update the PIN
b. To select a new PIN for a new account
c. To change the card number
d. To change the cardholder’s name
Answer: a. To update the PIN
44. Can an ATM process deposits of coins?
a. Yes
b. No
Answer: b. No
45. What happens if an ATM displays an “Out of Service” message?
a. The transaction cannot be completed
b. The transaction will be completed offline
c. The user will still be able to withdraw cash
d. The ATM will dispense extra cash
Answer: a. The transaction cannot be completed
