ATMs

41. What is the purpose of the keypad on an ATM?

a. To display the transaction options

b. To choose a transaction type

c. To enter the card PIN

d. To view the account balance

42. Can an ATM provide foreign exchange services?

a. Yes

b. No

43. What is the purpose of the “change PIN” option on an ATM?

a. To update the PIN

b. To select a new PIN for a new account

c. To change the card number

d. To change the cardholder’s name

44. Can an ATM process deposits of coins?

a. Yes

b. No

45. What happens if an ATM displays an “Out of Service” message?

a. The transaction cannot be completed

b. The transaction will be completed offline

c. The user will still be able to withdraw cash

d. The ATM will dispense extra cash