31. What is the maximum distance a customer should travel to access banking services as per RBI guidelines?
a) 5 kilometers
b) 10 kilometers
c) 15 kilometers
d) 20 kilometers
32. Which of the following is not a major risk associated with banking correspondents?
a) Employee fraud
b) Money laundering
c) Cybersecurity breaches
d) Inflation risk
33. How can banking correspondents benefit banks?
a) By reducing operational costs
b) By promoting customer loyalty
c) By expanding customer base
d) All of the above
34. Who is responsible for providing training to banking correspondents?
a) Ministry of Finance
b) Indian Banks’ Association (IBA)
c) Reserve Bank of India (RBI)
d) Institute of Banking Personnel Selection (IBPS)
35. Which of the following is a disadvantage of using technology in banking correspondent services?
a) Increased transaction time
b) Higher cost of technology maintenance
c) Limited technology infrastructure in remote areas
d) All of the above