Here are some MCQs on Banking Ombudsman Scheme
1. Who is the final authority for appointing the Banking Ombudsman in India?
b) Ministry of Finance
c) Securities and Exchange Board of India
d) Indian Banks’ Association
2. Banking Ombudsman Scheme was first introduced in India in which year?
a) 1982
b) 1995
c) 2001
d) 2010
3. The Banking Ombudsman Scheme applies to which category of banks in India?
a) Public sector banks only
b) Private sector banks only
c) Regional rural banks only
d) All scheduled banks
4. Which of the following is NOT a function of the Banking Ombudsman?
a) Resolving customer complaints against banks
b) Promoting the growth of banking sector
c) Undertaking investigation and hearing of complaints
d) Redressing customer grievances
5. The Banking Ombudsman can entertain complaints from which of the following entities?
a) Residents of India only
b) Any individual, partnership firm, or company
c) Non-resident Indians only
d) Only customers who hold savings accounts
