31. What is the maximum amount of compensation that can be awarded by the Banking Ombudsman for mental agony and harassment?
a) Rs. 10,000
b) Rs. 25,000
c) Rs. 50,000
d) Rs. 1 lakh
32. How many years of experience in the banking sector is required to be eligible for the post of Banking Ombudsman?
a) 10 years
b) 15 years
c) 20 years
d) 25 years
33. The Banking Ombudsman can entertain complaints related to which of the following services?
a) Wealth management
b) Forex trading
d) Portfolio management
34. What is the term for the of?ce of the Banking Ombudsman?
a) 5 years
b) 6 years
c) 7 years
d) 8 years
35. Which of the following is NOT a role of the Banking Ombudsman?
a) Resolving customer complaints against banks
b) Promoting the growth of banking sector
c) Undertaking investigation and hearing of complaints
d) Redressing customer grievances
