36. The Banking Ombudsman can entertain complaints from which of the following entities?
a) Residents of India only
b) Any individual, partnership ?rm, or company
c) Non-resident Indians only
d) Only customers who hold savings accounts
37. What is the maximum compensation that can be awarded by the Banking Ombudsman?
a) Rs. 5 lakh
b) Rs. 10 lakh
c) Rs. 25 lakh
d) Rs. 50 lakh
38. The Banking Ombudsman Scheme is not applicable to complaints related to which of the following entities?
a) Non-banking financial companies
b) Co-operative banks
d) All of the above
39. Which of the following is a function of the Banking Ombudsman in India?
a) Formulating banking policies
b) Issuing banking licenses
c) Adjudicating monetary policy decisions
d) Resolving customer complaints against banks
40. What is the tenure of the Banking Ombudsman in India?
a) 3 years
b) 5 years
c) 6 years
d) 7 years
