41. The Banking Ombudsman can entertain complaints related to which of the following services?
a) Investment advisory
b) Credit rating agencies
c) Stock broking
d) All of the above
42. Who has the power to review the decision of the Banking Ombudsman in India?
a) Ministry of Finance
c) Securities and Exchange Board of India
d) Prime Minister of India
43. Which of the following is NOT a ground for complaint to the Banking Ombudsman?
a) Non-payment or excessive delay in the payment of a cheque or draft
b) Unsolicited telemarketing calls and messages
c) Non-payment or inordinate delay in the discharge of bank guarantees
d) Non-adherence to the fair practices code as adopted by the bank
44. Under the Banking Ombudsman Scheme in India, an award made by the Ombudsman is:
a) Final and not appealable
b) Final, but can be reviewed by SEBI
c) Appealable before the Securities Appellate Tribunal
d) Appealable before the Appellate Authority
45. What is the fee for filing a complaint with the Banking Ombudsman in India?
a) There is no fee for filing a complaint
b) A nominal fee is charged, which is refunded if the complaint is upheld
c) The fee is based on the transaction value involved in the complaint
d) The fee is fixed at Rs. 1,000 for all types of complaints
