46. BBPS provides customers with the option to store their bill payment details securely for future use.
a) True
b) False
47. Which of the following entities is responsible for handling customer complaints and disputes in the BBPS system?
a) Billers
b) Customers themselves
c) BBPOUs (Bharat Bill Payment Operating Units)
d) NPCI (National Payments Corporation of India)
48. BBPS has revolutionized the bill payment landscape in India by introducing a unified, inclusive, and interoperable system.
a) True
b) False
49. Which of the following organizations is responsible for setting the rules, regulations, and standards for BBPS transactions?
a) SEBI (Securities and Exchange Board of India)
b) NPCI (National Payments Corporation of India)
c) RBI (Reserve Bank of India)
d) IBA (Indian Banks’ Association)
50. BBPS supports bill payments in multiple languages to cater to customers from different regions of India.
a) True
b) False
