31. BBPS supports customer authentication and authorization through which of the following methods?
a) OTP (One Time Password)
b) Biometric authentication
c) PIN-based authentication
d) All of the above
32. BBPS is designed to cater only to individual customers and does not support bill payment requirements of businesses.
a) True
b) False
33. Which of the following biller categories is NOT covered under BBPS?
a) Schools and colleges
b) Insurance premiums
c) Demat account charges
d) Credit card bills
34. What is the key objective of BBPS in terms of dispute resolution?
a) To minimize disputes between customers and billers
b) To ensure that all bill payments are dispute-free
c) To provide faster resolution to customer complaints
d) To eliminate disputes altogether
35. BBPS provides customers with a consolidated view of their past bill payments across different billers.
a) True
b) False
