36. What is the timeline for resolution of a customer complaint in BBPS?
a) 3 working days
b) 7 working days
c) 15 working days
d) 30 working days
37. BBPS allows customers to schedule future-dated bill payments in advance.
a) True
b) False
38. BBPS is primarily aimed at promoting digital financial inclusion in rural areas.
a) True
b) False
39. Which of the following transactions is NOT supported by BBPS?
a) Merchant payments
b) Fund transfers between bank accounts
c) Insurance premium payments
d) Mutual fund investments
40. Under BBPS, what is the turnaround time for reflecting a successful transaction in the biller’s system?
a) Instantly
b) Within 5 minutes
c) Within 30 minutes
d) Within 24 hours