6. The Consumer Protection Act, 2019, allows consumers to file complaints electronically to which authority?
a) National Consumer Disputes Redressal Commission (NCDRC)
b) State Consumer Disputes Redressal Commission (SCDRC)
c) District Consumer Disputes Redressal Commission (DCDRC)
d) Central Consumer Protection Authority (CCPA)
7. The Consumer Protection Act, 2019, provides for the mediation process for resolving consumer disputes. Who can act as mediators?
a) Only retired judges
b) Only consumer activists
c) Only government officials
d) Any person having knowledge and experience in consumer protection
8. Which authority has the power to recall or withdraw goods or services found to be hazardous under the Consumer Protection Act, 2019?
a) National Consumer Disputes Redressal Commission (NCDRC)
b) State Consumer Disputes Redressal Commission (SCDRC)
c) District Consumer Disputes Redressal Commission (DCDRC)
d) Central Consumer Protection Authority (CCPA)
9. The Consumer Protection Act, 2019, introduced which concept to enhance consumer welfare?
a) Consumer cooperation
b) Consumer participation
c) Consumer awareness
d) Consumer empowerment
10. The Consumer Protection Act, 2019, provides for the establishment of consumer protection councils at which level?
a) National level only
b) State level only
c) District level only
d) National, State, and District levels
