India Post Payments Bank (IPPB) commemorated its 8th Foundation Day on September 1, 2025, surpassing 12 crore customers and extending digital banking services to rural India.
National-Scale Financial Inclusion Model
IPPB, established in 2018 under the Department of Posts, Ministry of Communications, has emerged as a leading player in promoting financial inclusion across India.
- 1.64 lakh post offices integrated into its network
- 1.90 lakh+ Postmen and Gramin Dak Sevaks (GDS) supporting operations
- Serving in 13 Indian languages across 5.57 lakh villages and towns
Innovations Driving IPPB’s Success
IPPB has diversified its service offerings to cater to a broad range of customer requirements.
Key Offerings
- DigiSmart – Digital Savings Account
- Premium Aarogya Savings Account – Bank account bundled with healthcare benefits
- Face Authentication – Aadhaar-based biometric login for secure access
- RuPay Virtual Debit Card – Simplifying digital payments
- AePS (Aadhaar-enabled Payment System) – Enabling cash withdrawals, balance checks, and fund transfers
- Bharat BillPay Integration – Streamlining utility bill payments
IPPB further facilitates:
- Direct Benefit Transfers (DBT) and pension disbursements
- Credit services through referral partnerships
- Insurance and investment products via institutional collaborations
- Cross-border remittances for migrant families
Key Takeaways for Competitive Exams
- Established under: Department of Posts, Ministry of Communication
- Ownership: 100% Government of India
- Launch Date: September 1, 2018
- Headquarters: New Delhi
