In a significant move towards digital advancement in railway services, the Railway Minister Ashwini Vaishnaw introduced the ‘RailOne‘ mobile application on July 2, 2025. This app serves as a unified platform offering passengers access to various services like ticket booking, PNR enquiry, journey planning, meal booking, and freight inquiries, aiming to enhance user convenience and the digital experience for millions of travelers.
Key Features of RailOne App
- One-stop solution for passenger and freight services.
- Services include:
- Ticket booking (reserved, unreserved, platform tickets)
- Train enquiry and PNR status
- Journey planning
- Rail help services
- Meal booking in trains
The app is available on Android Play Store and iOS App Store.
User Experience & Interface
- Clean, simple, and user-friendly interface.
- Single sign-on feature:
- Users can log in using existing credentials from RailConnect or UTSonMobile apps.
- Integrated services to reduce the need for multiple apps, saving device storage and streamlining navigation.
Additional Features
- R-Wallet (Railway e-wallet) integration for smooth transactions.
- Biometric login and numeric mPIN for enhanced security.
- Easy and fast registration with minimal input.
- Guest login via mobile number and OTP for non-registered users making basic enquiries.
Background and Vision
- Launched during CRIS’s 40th Foundation Day celebrations.
- Developed by the Ministry of Railways as part of its Digital India initiative.
- Aimed at unifying Indian Railways’ services into one cohesive digital platform.
Significance
- Enhances passenger convenience, safety, and transparency.
- Improves digital connectivity in transport.
- Aligns with Indian Railways’ vision for smart travel solutions.
- Reduces friction in travel planning and service access for over 23 million daily passengers.
Key Takeaways for Competitive Exams
- RailOne app launched by Railway Minister Ashwini Vaishnaw.
- Key features include ticket booking, enquiry, journey planning, meal booking, R-Wallet, and help desk.
- User-friendly interface with single sign-on and integrated services.
- Enhanced security features like biometric login and numeric mPIN.
- Aims to unify Indian Railways’ services for improved passenger experience and digital connectivity.
