11. Which of the following is an example of a mobile banking app?
a) WhatsApp
b) Facebook Messenger
c) PayPal
d) Truecaller
12. Mobile banking apps usually require which of the following to access accounts?
a) Social media profiles
b) Mobile phone numbers
c) Home addresses
d) Physical signatures
13. What does PIN stand for in the context of mobile banking?
a) Personal Identification Number
b) Payment and Invoice Network
c) Private Investment Note
d) Public Internet Navigation
14. Which of the following is a disadvantage of internet banking?
a) Faster transaction processing
b) Limited privacy concerns
c) Vulnerability to technical issues
d) Access to physical branch services
15. What is the purpose of two-factor authentication in internet banking?
a) To verify the user’s identity
b) To increase transaction charges
c) To promote the use of physical tokens
d) To limit access to banking services