26. What is the term used to describe the process of ensuring the usability and user experience of software applications?
a) User interface (UI) design
b) Hardware engineering
c) Data analysis
d) Network administration
27. Which of the following is a commonly used software for graphic design and image editing in the IT industry?
a) Adobe Photoshop
b) Microsoft Word
c) Excel
d) PowerPoint
28. What is the term used to describe the process of managing and monitoring computer systems and infrastructure?
a) IT operations
b) Data analysis
c) Software engineering
d) Hardware engineering
29. Which of the following is an example of a customer support software used in the IT industry?
a) Zendesk
b) Microsoft Excel
c) Adobe Illustrator
d) PowerPoint
30. What is the term used to describe the process of transforming raw data into meaningful information?
a) Data processing
b) Network administration
c) Software engineering
d) Hardware engineering
